iTunes update kills syncing with Palm Pre

Apple’s latest update to iTunes (8.2.1) has apparently “fixed the glitch” wherein a Palm Pre could effectively mimic the iPod interface and convince iTunes to let it sync as an iPod does.  In other words, it used to work, and now it doesn’t.  What an epic fail for interoperability.  A buddy of mine (who has a Pre and wanted to see what the update does on his non-primary Mac) watched his log during the update and noticed that the new iTunes replaces USB .kexts.  Laaaaame.  It’s shady enough to break support for the Pre at the app level, but mucking around in the driver stack to do it?  Weak.  Presumably the Windows version is doing the same thing, since I believe there is a USB driver there, too, to detect that it’s an iPod & prevent Windows from automatically mounting the filesystem.

I like a lot of Apple products and generally prefer OS X over anything else (nice mix of power-user options, orthogonal configuration choices, and “it just works”), but this is both stupid (wouldn’t you want everyone to standardize on your portal — iTunes?) and plainly irritating to users.  How many iPhone/iPod sales have they just protected with this move, versus how much ill will did they just stir up?  I get that Apple is a company for the mass-consumer market that doesn’t care about this and just buys iEverything.  It’s not a company for geeks like me, no matter how much I dig the geek-ish options in OS X and the automatic inclusion of all my handy unix tools.  I think they know that people like me won’t buy Apple stuff (again) if they do crap like this, or if they do stupid things like eliminate non-reflective LCD screens in their lineup.  (The clock is ticking on that one — I’ll probably get/build a PC for my next computer to upgrade from my 2006 iMac if they don’t offer a sub-$2000/non-crappy antiglare option in the next year or so).  They just don’t care, because I’m not statistically significant compared to people who just will just buy Apple stuff because it’s hip.  It’s frustrating, but it’s not surprising.  Microsoft does much the same stuff with their pricing/feature/partner-maneuvering stuff, which is similarly annoying.

Yeah, yeah, yeah, I hear you out there, OSS people.  Don’t talk to me about Linux until you’ve got something that’s configurable without jacking around in an ever-changing layout of .conf files or doesn’t require non-stop incompatible updating.  FreeBSD is awesome & much better on the configuration/consistency front, but unfortunately has craptastic desktop hardware support for gadgets like cameras.  Neither of them have an Exchange 2007 client (crossover-office is cool, but still crashes occasionally).  Long story short:  it sucks, but I guess I’m just glad I’m not a Pre user right now.

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One Response to “iTunes update kills syncing with Palm Pre”

  1. […] latest update to iTunes once again kills the ability to sync an iTunes library with a Palm Pre.  I mentioned this last time when Apple did the functional equivalent with iTunes 8.2.1.  Unless Apple intends to force a […]